Kumho Solus TA11 (195/65R15V) for sale at United Alignment & Tire Center

Professor

1 out of 5

2 months ago

I had a very disappointing experience at United Alignment & Tire Center. I went in for what I thought was a straightforward issue, but the diagnosis I received was completely wrong. They told me I needed repairs that later turned out to be unnecessary. After getting a second opinion elsewhere, I found out the problem was something much simpler and far less expensive. This clearly shows a lack of proper diagnostic procedure or attention to detail. On top of that, the final price was higher than what was originally quoted. No clear explanation, no transparency — just a bigger bill at the end. That’s not how you treat customers. The customer service was also extremely rude and unprofessional. Instead of listening or explaining things respectfully, they were dismissive and acted like my concerns didn’t matter. I would not recommend this shop to anyone. Poor diagnostics, unexpected charges, and disrespectful customer service make this a place I will not return to.

Professor

1 out of 5

2 months ago

I had a very disappointing experience at United Alignment & Tire Center. I went in for what I thought was a straightforward issue, but the diagnosis I received was completely wrong. They told me I needed repairs that later turned out to be unnecessary. After getting a second opinion elsewhere, I found out the problem was something much simpler and far less expensive. This clearly shows a lack of proper diagnostic procedure or attention to detail. On top of that, the final price was higher than what was originally quoted. No clear explanation, no transparency — just a bigger bill at the end. That’s not how you treat customers. The customer service was also extremely rude and unprofessional. Instead of listening or explaining things respectfully, they were dismissive and acted like my concerns didn’t matter. I would not recommend this shop to anyone. Poor diagnostics, unexpected charges, and disrespectful customer service make this a place I will not return to.