Last updated November 1, 2022
Services. We connect you with the best local deals on tires and services for your vehicle, compare prices, present personalized quotes, and assist you with the booking of services (collectively, the “Services”) based on the information we received from you and that we receive from the dealers in our network who sell tires, install tires and/or provide other automotive care services to you (individually, a “Dealer” and, collectively, “Dealers”).
Services We Provide. We will communicate certain information between you and a Dealer (and vice versa) to help facilitate information, including a sale of tires, provide tire installation or similar automotive services (“Dealer Services”) on our Website.
Services We Do Not Provide. TireTutor is not a tire manufacturer or Dealer, and it does not provide Dealer Services or negotiate individual transactions between you and a Dealer. Except as expressly provided on the Website, we are not a party to any transaction between you and a Dealer that occurs through the Website or that originates from information found on the Website. We do not directly sell, buy, or offer for sale, negotiate a sale in any tire or other Dealer Services listed for in our Website.
Facilitation of Refunds. With certain exceptions iterated below, our Website does not support returns or cancellations of completed purchases of tires or Dealer Services. Once a sale through the Website is complete, any dispute between you and a Dealer concerning tires or Dealer’s Services sold through the Website must be addressed directly between you and the Dealer separate to and outside of the Website.
Refunds. TireTutor may offer assistance with a refund for products and Dealer Services purchased through our Website. If a refund is permitted, refunds will be issued to the original form of payment, subject to any rights of any third-party payors. To discuss with us about a possible refund for certain produtcs and Dealer Services purchased through our Website, please contact us at [email protected].
Non-Performance of Dealer Services. Dealer Services that were purchased through our Website that were not performed by a Dealer may be issued a full refund. No credits, refunds, or exchanges are available on vehicle service that have been performed on a vehicle. If a refund is permitted, refunds will be issued to the original form of payment, subject to any rights of any third-party payors.
Manufacturing Warranty Claims. The tires or other Dealer Services purchased through our Website may be covered by a warranty. You are required to consult a tire manufacturers or Dealer’s warranty. TireTutor may assist with manufacturer warranty claims for the purchase of tires from a Dealer through our Website. To discuss with us about initiating a warranty claim with a manufacturer or Dealer, please contact us at [email protected].
Limitation of Refunds.
Payments on the following products can only be refunded if they were new, unused and unmounted on a vehicle:
Products cannot be returned if any of the following apply:
Representations and Warranties. In addition, as a Website user, you represent and warrant: (I) that you are not Dealer or acting in the capacity as an owner, employee or representative of a Dealer, (II) that all information submitted to TireTutor about a particular vehicle, including year, make, model, trim, vehicle identification number, number of tires to be purchased, type of tire (e.g., performance, speed rating) and other information requested on the Website by you as a User, including your contact information are accurate and truthful.
Intellectual Property Rights. The materials displayed or performed or available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, and illustrations (all of the foregoing, the “Content”), are protected by copyright and/or other intellectual property laws. All names, logo or trademarks displayed on this Website of TireTutor, the entities that directly, or indirectly through one or more intermediaries, controls or is controlled by or is under common control with TireTutor, Inc. (“Affiliates”), and/or various third parties are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You acknowledge that as between you and TireTutor, the Services and Content, including all associated intellectual property rights, are the exclusive property of TireTutor or their respective owners.
You may not use the Services to upload, transmit, or promote any material that infringes or violates the intellectual property rights, privacy, or any other rights of anyone, including, TireTutor.
TireTutor is not affiliated with nor endorsed by any tire manufacturer whose name and/or logo may appear on our Website. TireTutor also does not endorse any manufacturer whose name and/or logo may appear on our Website. We will promptly remove the name and/or logo of any manufacturer on our Website upon request by contacting us at [email protected].
No Recommendations or Endorsements of Tires. A manufacturer’s name and/or logo and the types of tires that are on our Website are not endorsements or recommendations of any specific products. Any guidance we provide in connection with tires through our Website is solely informational.
TireTutor may recommend that vehicles be operated with tires that are different than the speed rating and load index (collectively referred to as “service description”) of the tires equipped with your vehicle when it was manufactured or based on the vehicle manufacturer’s specifications. You are required to review your vehicle owner’s manual, door placard, or the specifications of your vehicle’s original equipment tires to confirm and select appropriate tires for your vehicle based on the service description. If a vehicle is equipped with tires with different service descriptions, the vehicle is limited to the lowest-performing service description tire installed on the vehicle. Our Website may also allow you to search and purchase tires with a service description without specifying the vehicle for which tires will be purchased.
TIRETUTOR MAKES NO GUARANTEES, REPRESENTATIONS AND WARRANTIES ON THE SERVICE DESCRIPTION FOR TIRES FOR YOUR VEHICLE OR FOR ANY TIRES PURCHASED THROUGH OUR WEBSITE THAT ARE INSTALLED ON A VEHICLE WITH DIFFERENT SERVICE DESCRIPTIONS FROM THE TIRES SPECIFIED BY THE VEHICLE MANUFACTURER.
By using the Services, TireTutor may provide you with access to third party websites, information, and services, including but not limited to third party databases, networks, servers, software, programs, systems, directories, applications, or products. You hereby acknowledge that TireTutor does not control such third-party websites and services, and cannot be held responsible for their content, operation, or use. Your use of those services is subject to their respective terms of service. TireTutor does not give any representation, warranty, or endorsement, express or implied, with respect to the legality, accuracy, quality, or authenticity of content, information, or services provided by such third-party websites and services. TireTutor disclaims any and all responsibility or liability for any harm resulting from your use of such third-party websites and services, and you hereby irrevocably waive any claim against TireTutor with respect to the content or operation of any such third-party websites and services.
YOU HEREBY ACKNOWLEDGE THAT YOU ARE USING THE SERVICES AT YOUR OWN RISK. THE SERVICES AND CONTENT ARE PROVIDED ON AN “AS IS" AND “AS AVAILABLE” BASIS. TIRETUTOR, INC., AND ITS AFFILIATES HEREBY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF ACCURACY, RELIABILITY, MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, AND ANY OTHER WARRANTY, CONDITION, GUARANTEE OR REPRESENTATION, WHETHER ORAL, IN WRITING OR IN ELECTRONIC FORM. TIRETUTOR, INC., ITS AFFILIATES, AND ITS THIRD-PARTY SERVICE PROVIDERS DO NOT REPRESENT OR WARRANT THAT ACCESS TO THE SERVICES WILL BE UNINTERRUPTED OR THAT THERE WILL BE NO FAILURES, ERRORS OR OMISSIONS OR LOSS OF TRANSMITTED INFORMATION, OR THAT NO VIRUSES WILL BE TRANSMITTED THROUGH THE SERVICES.
TIRETUTOR MAKES NO GUARANTEES, WARRANTEES OR REPRESENTATIONS REGARDING ANY TIRES OR ANY OTHER AUTOMOTIVE SERVICES LISTED ON THE WEBSITE BY DEALERS. SALES OF TIRES AND OTHER AUTOMOTIVE SERVICES ARE BETWEEN YOU AND THE DEALER ONLY. WE DO NOT OWN, INSPECT, BUY, OR SELL, ANY TIRES LISTED ON OUR WEBSITE. ANY DISPUTE ABOUT THE CONDITION OF THE TIRES AND OTHER AUTOMOTIVE SERVICES IS BETWEEN YOU AND THE DEALER ONLY.
WE DO NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE TIRES OR OTHER DEALER SERVICES LISTED ON OUR SITE IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY, SAFETY, OR OTHERWISE. DEPENDING ON THE STATE IN WHICH YOU RESIDE, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION OF THIRD PARTIES, INCLUDING TIRE MANUFACTURERS AND DEALERS AND YOU RELEASE US FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES, INCLUDING DEATH, DISABILITY, LOSS OF LIMB, NEGLIGENCE OR INTENTIONAL OR INTENTIONAL MISCONDUCT.
WHILE TIRETUTOR MAY FACILITATE THE PURCHASE AND SALE OF TIRES AND OTHER DEALER SERVICES, TIRETUTOR FULLY DISCLAIMS ANY CONTROL, RESPONSIBILITY OR LABILITY FOR THE AVAILABILITY, EXISTENCE, QUALITY, LEGALITY OR SAFETY OF ANY TIRES OR DEALER SERVICES.
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORIES OF LIABILITY INCLUDING BUT NOT LIMITED TO TORT, CONTRACT, FRAUD, MISREPRESENTATION, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE SHALL TIRETUTOR, INC., ITS OWNERS, SHAREHOLDERS, AFFILIATES, OFFICERS, EMPLOYEES, PARTNERS, AND LICENSORS, AND THEIR RESPECTIVE SUCCESSORS AND ASSIGNS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, ARISING OUT OF THE USE OR INABILITY TO USE OR THE RESULT OF USING THIS WEBSITE (B) ANY AMOUNT IN EXCESS OF $20 OR (B) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
TireTutor provides our Services and the Website and all information and materials without conditions, representations, or warranties of any kind, either expressed or implied.
If you have any questions about the Services, please do not hesitate to contact us at [email protected].