
Joey Green
3 out of 5
5 months ago
The Tire team was great. I got tires for my one car. I brung my other truck in to get rims and replacement tire tires for it, the man from the sales team reached out to me and said “hey why don’t you allow us to help with you on a brand new car”opposed to getting this one fixed because my truck had some front end damage from a very minor accident that wasn’t too bad I explained to the man that I work from 6 AM until 10 PM six days a week my only day off of work is usually Sunday or Saturday after 7 PM. He told me I could fill out the credit application online and when they got the vehicle that I wanted, I could come and test driving we could finalize everything. And even after three months, they still didn’t have the specific car that I said I wanted and I told him I’ll come in when you have the car that I want because there’s no sense of me coming in a test drive a car that I’m not going to buy. well after five months that never came countless text messages and phone calls. I missed an appointment because I had a death in my family and I couldn’t make it to them, but I explained to the sales person That the best way for me to handle this was to get all the paperwork and stuff done online so that when it is time for me to come and look at the car, I can go on break to simply test drive it make a deposit and because I work in healthcare, I only had a limited amount of time during the day, which we could do this well long story short they ended up keeping my truck with my deceased mother’s pictures and some of my children’s belongings in it after weeks of me, trying to get a hold of someone and I would being told that the owner would call me communication went dead It took a while for me to even want to write this review because I really wanted to let it go, but there was stuff in that truck that I could no longer get back and no one has ever reached out to me since they told me that I needed to come pick my truck up after they stored it For a snowstorm that never happened and told me I owe them $4000 for storage what start off as a great experience turn to extremely bad one I wish things could’ve continued on the upward path with us
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