Otani KC1000 (225/40R19Y) for sale at Vehicle Repair Center Of Western Mass.

Marta Montalvo

5 out of 5

7 years ago

The Best place ever! They treated me with respect & kindness & got my car done on time! Anyone that's in West Springfield or Western Massachusetts & you have car issues bring it here! Brandy & Bill are the best! They are the real deal! They grained a new customer!

Michael Keller

5 out of 5

7 years ago

Bill and Brandy are amazing. This shop goes the extra mile to make sure things are done right the first time. They do not charge you for excessive things that do not need done or feed you lines about other service your vehicle needs. Bill spent all day off and on working to get my brake lights fixed on my Silverado as they were constantly on causing other issues. It was said to be a brake light switch which was replaced twice already. After hearing that he looked further and found a broke wire that he so carefully worked at to fix. Problem solved and everything works. $25 dollars cheaper than I was quoted also. Very, very reasonable work and knowledgeable staff. Will definitely trust them with any of my vehicles and recommend them to all. Thank you guys.

Mary Junior

5 out of 5

7 years ago

VRC is honest and full of integrity I found them on Google and was pleased with the reviews. I took my vehicle to VRC and was talking to the owner (military veteran). They confirmed what l kinda knew. Christie (sorry if it's misspelled) handed me the breakdown of the repairs and price. It was quite hefty. I called my former mechanic in NC. He said the costs were ballpark. I scheduled an appointment to come back in a couple of days since they had to order the parts. We came for the appointment and Christie told us she was able to find cheaper parts, which saved us about $150. I was so moved at the integrity and honesty. I'll definitely recommend them to anyone.

J

5 out of 5

9 years ago

Just had my oil changed in preparation of doing some leaf peeping this weekend! So happy to report that my car is clean inside and out!!! No where else that I know of where you can get an oil change and have the car, including windows, washed and carpets vacuumed for such a reasonable price and fast to boot!! And my car smells as sweet as the mint they left on my dash!! Thank you folks at VRC for such great service!!

Marta Montalvo

5 out of 5

7 years ago

The Best place ever! They treated me with respect & kindness & got my car done on time! Anyone that's in West Springfield or Western Massachusetts & you have car issues bring it here! Brandy & Bill are the best! They are the real deal! They grained a new customer!