Falken Sincera SN250 AS (215/65R15T) for sale at Jack Furrier Tire and Auto Care Center

Philip Tucker

5 out of 5

a month ago

Took a tire in for repair and the customer service was great. Nice guys

ao bo

2 out of 5

6 months ago

I’ve been a long-time customer, and unfortunately the quality of service has gone downhill recently. This visit was very disappointing. I was quoted 6 hours of labor, but my car ended up staying at the shop for over a week. Every single day I was told “it will be ready tomorrow,” yet tomorrow never came. The delay was never clearly explained, and communication felt repetitive rather than honest. What made things worse is that when I finally picked up the car, I was told a road test was performed and everything checked out fine. However, within 10 minutes of driving, a new abnormal noise appeared that was not present before the repair. As a loyal customer, this experience was frustrating and disappointing. Delays can happen, but repeated false timelines and returning a car with a new issue is not acceptable. I hope management takes this feedback seriously and works on improving both quality control and communication.

IIW7W

5 out of 5

3 months ago

To say that the courtesy extended during my visit was outstanding is an understatement. Javier and team resolved vehicle concerns timely ensuring I commute safely with confidence.

Nate Garcia

1 out of 5

2 years ago

I had them assemble some shocks and springs that my spring compressor wouldn't fit. They got me in quickly but made such a mess of the parts I wish I'd gone to a shop with experienced mechanics. They not only mangled the (metric) nut with clearly an SAE tool but torqued it so tight it is now permanently installed. While that wouldn't be too much of an issue, the shocks I bought are rebuildable so someday I hoped to pull them apart. Currently in their brand new state, they were assembled missing a piece so the washers just jingle around once load is on them. Well done folks! No sort of help, just a "fair enough". If you have any sort of equipment you don't want ruined, try elsewhere.

Philip Tucker

5 out of 5

a month ago

Took a tire in for repair and the customer service was great. Nice guys