
Okan YURTSEVEN
1 out of 5
4 weeks ago
I went here on December 11, 2025, between 10:30 and 11:30 am. First of all, I can say this: since moving to the United States, I had never experienced racism—until I came to this place.
They asked for $253 just to install four complete wheels that I had already brought as a full set, including balanced tires and TPMS sensors, ready to be mounted on the car. Their excuse was that the lug nuts from my vehicle could not be used with the new wheels, and they tried to force me to buy a lug nut set for $140. On top of that, they also demanded $25 per wheel for mounting, a fee that other shops usually charge only when a tire is removed from a rim and a different tire is installed. In my case, the job was simply to remove the old wheels and install the new ones I brought.
When you walk in, there are two customer representatives behind a desk. One is a tall, big-built man standing on the left, and the other is a thin man standing closer to the wall. Since neither of them even bothered to tell me their names, I am describing them this way.
When I first entered, the thin man near the wall told me the price would be $20 per tire. Later, the tall, big-built man came over and said that this person “doesn’t work here and doesn’t know the prices,” even though when I walked in, that same person was sweeping the floors inside the office.
The tall man told me that he would give me the price first and then the work would be done. While I was sitting inside waiting, he brought the quote. When I said that I found the $250 price too high and did not want to proceed, he started making faces and repeatedly saying, “Are you serious?” He then said that they had already started working on the car. I told him clearly that they did not get my approval and reminded him that he had said he would give me the price first before any work was done. Despite this, he kept repeating, “Are you serious?”
At that point, he crumpled the paper in his hand, and despite my refusal, they forced the situation and brought my car in anyway, trying to pressure me into accepting the charge.
When I asked if there was any possibility of a discount, he raised his voice and said in a condescending and humiliating tone, “This is not the Middle East, this is America.” It was clear from my accent that I am an immigrant, and since he couldn’t overcharge me, he chose to insult and demean me with a racist remark.
I had the exact same work done just 2 miles away for $45. No lug nuts were changed, nothing extra was done. The full set of wheels I brought was installed, and the old ones were removed, exactly as it should have been.
If you come here trusting the 5-star Google reviews, you will be making a big mistake, just like I did.
I have never seen another place this racist, treating people like they exist only to be taken advantage of.
I absolutely do not recommend this place.
Google Reviews